OVERVIEW

V Selective are recruiting on behalf of our long standing client … a well established award winning training provider with exciting growth plans … They currently have an exciting new vacancy for a Learner Engagement Team Leader to join their team …

The role will invole line managing and supporting a team of Learner Engagement Officers to identify potential learners through proactive community and stakeholder engagement, promoting the company and the services delivered to engage individuals to enrol onto the programmes.

THE ROLE:

  • Line manage and support a team of Learner Engagement Officers ensuring that channels of communication within the company are maintained ensuring the fast flow of information
  • Motivate and monitor team members to ensure all performance targets are met.
  • Monitor quality of service received from all stakeholders and implement arrangements for continuous improvement
  •  Monitor performance against contractual and Company targets and support improvement plans to exceed targets.
  • Creation of learner referrals network to include all local stakeholders
  • Promotion of services to all relevant stakeholders
  • Interview all potential learners
  • Create and maintain learner and stakeholder databases
  • Maintain regular contact with learners and local stakeholders
  • Achieve monthly start, placement and progression targets as per delivery profiles
  • Support learners to secure work experience placements and manage customer attendance on work placements.
  • Conduct work placement risk assessment
  • Attendance at all relevant networking meetings
  • Accurate completion of recruitment paper work as the initial part of the funding administration process
  • Liaise and communicate with other team members to ensure learner progress
  • Registering new learners, managing online advertising, and updating the vacancy management system
  • Development/maintenance of relationship with employers to ensure learner progress
  • Act as the local Safeguarding Representative, ensure company procedures are adhered to  

REQUIRED SKILLS / KNOWLEGE / EXPERIENCE:

  • Experience within a team leading or management role (desirable)
  • Management and motivational skills
  • Safeguarding Level 2 training (desirable)
  • Expert communicator both written and verbally
  • Passionate about people
  • Sensitive to the needs of learners, young people and vulnerable members of society
  • Ability to travel around East Midlands
  • Professional demeanor to represent our client and the national programme in the best light
  • Self-motivated and able to work without supervision
  • Resilient and able to seek new business opportunities
  • Organised and punctual
  • Able to work as an integral team member
  • Able to deliver work at a high standard
  • IOSH (desirable)
  • IAG Level 3 qualification

 

Apply for role

    We've worked with V-Selective for years and would highly recommend their services. They always provide us with great candidates
    Technical Client
    V-selective did a fantastic job helping me find my perfect role in the training sector. I've been with my employer 3 years now and still thoroughly enjoy my role.
    Dave Edwards
    V-selective have been providing us great candidates for 10 years. We've always found them incredibly easy to work with and have always understood the requirements of our roles
    Training Client
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