Customer Service Administrator

Job ID : 856

Customer Service Administrator
Winsford, Cheshire
Temp / Maternity Cover role (11 months)
Salary: £17,000 per annum


Overview:

Our client is an International Manufacturing company who operate within the fast paced FMCG sector.
They currently have a new temporary vacancy for a Customer Service Administrator to cover maternity at their site in Winsford, Cheshire.
The role of the Customer Service Administrator is to:
- Support the external sales team .
- Work as part of a Customer Services team providing a professional, effective and efficient link for customers.
- Project a professional image as the first line of office contact.

Key Duties:

- Provide customers with help, advice and problem solving regarding product, pricing and shipping/delivery by telephone, email and face to face.
- Sales order processing within SAP and QAD
-  Stock control
- Creation of customers within SAP and QAD ensuring all relevant details are correctly recorded.                   
- Purchase order processing.
- Goods receipt within SAP.
- Reception duties include answering the phone, greeting visitors, dealing with post and act as admin.                          support within the office (e.g. archiving, general filing).
- Populating Excel spreadsheet with payroll data.
- General admin duties in the office, reception duties inc greeting guests to the business

Person Spec:

- The ability to work in a pressurised internal environment.
- The ability to prioritise in an effective and efficient manner.
- Integrate harmoniously into the customer services team.
- Tolerate people and processes with patience, perseverance and professionalism.
- To be organised in the face of varying and fluctuating demands.
- IT literate (Good experience with Word / Excel - SAP would be a bonus!)
- Good organisational skills.

Salary : 17000
Country : United Kingdom
Region : Cheshire

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